Educational resources and industry perspectives on contents claims, documentation, restoration, and the contents handling process — written by a team that knows the insurance side of the desk.
What makes a strong contents vendor report? An educational guide for claims managers and adjusters on documentation standards, red flags, and what to look for.
Read full article about What Insurance Professionals Should Expect from a Contents Vendor's DocumentationThe simple clean-restore-replace model misses critical nuance on contents claims. A more granular disposition framework produces better reserves and fewer disputes.
Read full article about Understanding Contents Disposition: Why a Three-Tier Model Falls ShortTrinity's salvage buyback program was born from an environmental conviction — stop sending functional items to landfill. The financial recovery for carriers turned out to be a welcome byproduct.
Read full article about How an Environmental Decision Became a Financial Opportunity for Insurance CarriersA detailed walkthrough of the professional contents pack-out process for insurance adjusters — from project manager assignment through inventory, packing, and transport.
Read full article about What Happens During a Contents Pack-Out: A Step-by-Step Guide for AdjustersCommon ACV and depreciation errors on contents claims that lead to disputes, and what the documentation should include to produce defensible calculations.
Read full article about ACV and Depreciation on Contents Claims: Getting It Right the First TimeHow one dedicated project manager managing an entire contents claim improves communication, documentation quality, and outcomes for adjusters and carriers.
Read full article about The Single Point of Contact Model: Why It Matters on Contents ClaimsWe'd love to hear from claims professionals about the issues that matter most.
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